What types of projects are included?
How does your product compare to Dodge or Reed?
What are your sources? Where do you get your information?
Who uses ConstructionWire?
How often is the site updated?
How many projects are in the database?
How do I access the ConstructionWire reports?
Are the leads available in hardcopy?
How do I subscribe to ConstructionWire?
What forms of payment do you take?
Do I have to sign a contract or is there a cancellation fee?
What if I want to cancel my subscription?
What is your refund policy?
How can I evaluate your service further without signing up?
How do I get in contact with your customer service?
What is ConstructionWire?
A ConstructionWire report provides details on active construction projects- from preplanning to early construction. Each report includes the location, schedule, project details and the key contacts.
What types of projects are included?
We report hard to find private projects- office buildings, hotels, retail, multi-family, etc.- as well as provide comprehensive coverage of public sector projects. We also focus on projects with a total construction value of over $500K.
How does your product compare to Dodge or Reed?
We offer the information you need to:
1) Evaluate if a project meets your market criteria
2) Contact key decision makers to follow up on the leads
In addition, most of our projects are first reported when they are in the planning stages (months in advance of bidding) allowing you to find out about the projects faster.
Having said that, if you cover only a small area or need specific bid documents, we recommend you contact Dodge (http://www.fwdodge.com), Reed (http://www.reedconstructiondata.com), or the dozens of other companies that specialize in this type of nformation.
What are your sources? Where do you get your information?
We have a highly trained research staff that gathers the information from thousands of resources- direct from project sponsors (GCs, architects, owners), city/state agency filings, business/local publications, etc.
Who uses ConstructionWire?
The entire construction community, as well as those involved in supplying products or services to new businesses. Our customers range from Fortune 500 companies to local subcontractors.
How often is the site updated?
New projects are added throughout the day. We typically add 8,000 projects each month and update thousands more.
How many projects are in the database?
The service started in early 2003. You can find the number of projects in the database by location and type by going to our "stat" section.
How do I access the ConstructionWire reports?
You'll have immediate and continuous access once you subscribe to the reports on our web site. In addition, you’ll receive an e-mail version on a timely basis (frequency depends on subscription type) of all your projects.
Are the leads available in hardcopy?
Not at this time. If there's enough demand for it, we will consider it in the future.
How do I subscribe to ConstructionWire?
You can subscribe online for instant access (recommended) or over the phone by calling 866-316-5300.
What forms of payment do you take?
We accept credit cards (Visa, MasterCard and American Express) and company checks.
Do I have to sign a contract or is there a cancellation fee?
There are no contracts to sign, no set-up fees and no cancellation charges.
What if I want to cancel my subscription?
You can cancel by calling 866-316-5300 or 312-223-1600. To ensure that the correct account is cancelled, we DO NOT cancel accounts by e-mail request or any other means. Our office hours are Monday through Friday from 9 am to 5 pm Central Time. We will provide an e-mail confirmation for your cancelled account.
What is your refund policy?
- We do not issue refunds for month to month accounts. For annual/prepaid account, refunds will not be issued after three (3) months of the annual subscription date.
- In the event a Subscriber cancels an annual/prepaid subscription before the end of the third month of the period, the unused portion of paid subscription will be refunded to the Subscriber. We use the Month-to-month pricing to calculate the cost of your subscription to date since the annual/prepaid period was not fulfilled.
For example, Jack purchases an annual subscription on January 1, 2009 at a cost of $359.64. Jack contacts us on March 15, 2009 to cancel.- The number of months Jack was a subscriber is THREE months (rounded up).
- The month-to-month pricing for Jack's subscription is $49.95 so the cost of the subscription to date is $149.85 ($49.95 * 3 months).
- The unused portion and the amount to be refunded to Jack is $209.79 ($359.64 - $149.85).
- Refunds are issued in the same manner as form of payment.
How can I evaluate your service further without signing up?
We offer you a free trial that allows you to view any five projects.
How do I get in contact with your customer service?
Call us toll-free during normal business hours at 866-316-5300 or 312-223-1600. You can also contact us at support@buildcentral.com.